Tenant signing process

From the email, the tenant needs to click the Sign contract button.

• Email subject: [AGENT NAME] has sent you a tenancy contract to sign

• Property address

• Review the contract details including:

  • Start and end date

  • Any bills that are included

  • Deposit pp (if any)

  • Total rent for the contract

• The box on the right shows:

  • The rent and payments specific to the tenant

  • Any deposit payment due at the point of signing

  • If deferred deposit is used, then it will show when the deposit is due

This step includes:

• Your details

• Additional information

• Supporting information

• Guarantor information

This steps requires the tenant fill in personal information regarding themselves.

• Any additional required information that you’ve selected in your Contract settings.

Find out where to change those fields here: Contract settings | StuRents Guides

• The required supporting documents the tenant needs to provide

• Any additional documents you’ve selected in your Contract settings

• These documents can be reviewed by you after the form has been submitted, and rejected on an individual basis Un-approving a tenant's documents | StuRents

• UK guarantor

  • Name and email address

• I don’t have a guarantor

  • The tenant will need to contact you directly

• Housing Hand (if you’ve allowed this option)

  • Shows the cost and terms for using Housing Hand as the guarantor

• Review the tenancy

• Scroll to the bottom to sign

• Sign using finger/mouse

• Sign by typing

If any payments are due during the signing process, the tenant will need to complete the payment before their signature is considered complete.

Guide: Tenancy payment options